Refund policy

We want you to feel confident with your purchase. If something isn’t right, you can request a refund within 14 days of receiving your product.

To start a refund request, please contact us through the form on our website. In your message, include a clear description of the issue along with your order details (such as order number and purchase date). Give us your order number by email using the form on our Contact Us Page and include the reason for your return, at what date you ordered from us and any info on your shipment.

Email: spodspod@gmail.com or use our contact page

To help us process your request quickly, we may ask you to provide proof of the issue, such as photos or videos. This helps us understand the situation and ensure a fair resolution.

Please note that refund requests submitted after 14 days or without sufficient information may not be approved